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Store Policies Up North Down South Pottery offers the following Returns Policy: Please contact me prior to sending anything back. Return shipping is at your cost. Insure your return and if at all possible use the shipping materials you received it in and duplicate my packing - I will refuse any returns shipped without insurance. Returns must be made within 10 days of your receipt of the product. I will refund your purchase price plus sales tax where applicable. Shipping will not be refunded. Refunds will be processed withing 48 hours of my receipt of a return in its original condition. Inform me of any shipping damage within 24 hours of receipt. Thanks
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